Our Curated Collections

Shipping Policy

1. Overview

At Khandelwal Gift Mart, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our shipping process, timelines, and charges.

2. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be processed on the next working day.
• You will receive an order confirmation and tracking details once your order is shipped.

3. Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.
• We may offer free shipping on selected products or orders above a certain value.

4. Delivery Time

Estimated delivery timelines:

• Within Nagpur / Local Areas: 1–3 business days
• Within Maharashtra: 2–5 business days
• Rest of India: 4–7 business days

Note: Delivery times may vary depending on location and courier services.

5. Shipping Partners

• We work with trusted courier partners to ensure safe and timely delivery of your products.

6. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email/SMS.
• You can track your order status using the provided link.

7. Delays in Shipping

• While we strive to deliver on time, delays may occur due to:
• Weather conditions
• Logistics or courier issues
• High demand or festive seasons
• We appreciate your patience in such cases.

8. Incorrect Address

• Please ensure that your shipping details are accurate.
• We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

9. Damaged or Lost Shipments

• If your order arrives damaged, please contact us within 24 hours with photos/video proof.
• In case of lost shipments, we will coordinate with the courier partner and provide a resolution.